How discrimination is proved: the burden shifts in your favour

Employers rarely write "we dismissed her because she is disabled." Discrimination law knows this — so section 136 makes the employer disprove discrimination once you establish a prima facie case.

The mechanism

Section 136 Equality Act 2010

Equality Act 2010 · Section 136

"(2) If there are facts from which the court could decide, in the absence of any other explanation, that a person (A) contravened the provision concerned, the court must hold that the contravention occurred. (3) But subsection (2) does not apply if A shows that A did not contravene the provision."

This applies to every Equality Act claim — direct, indirect, harassment, victimisation, s.15 and reasonable adjustments.

In plain English, the case runs in two stages:

Stage 1 — You establish prima facie facts

You must prove facts from which the tribunal could conclude, absent an explanation, that discrimination occurred. This is not proof of discrimination itself — it is evidence of a difference in treatment plus something suggesting the prohibited ground: a comparator treated better, a suspicious pattern, a comment, a timing sequence, statistical evidence.

Stage 2 — The burden shifts to the employer

Once stage 1 is made out, the employer must prove, on the balance of probabilities, that the treatment was in no sense whatsoever because of the protected characteristic. A bare assertion is not enough — they need a credible, evidenced, innocent explanation.

Stage 1 is where most claims live or die

Claimants lose when they argue their case in the air — "it was obviously discrimination" — instead of proving concrete facts: dates, comparators, documents, witnesses. Everything on this page is about making stage 1 solid.

The authorities

The three cases you should know

Court of Appeal · The framework

Igen Ltd v Wong [2005] EWCA Civ 142

The definitive guidance on the two-stage test (codifying the earlier Barton v Investec approach). Key points tribunals apply daily: at stage 1 the tribunal must assume there is no adequate explanation and ask what the facts point to; at stage 2 the employer's explanation must be adequate and proved; unreasonable treatment alone is not automatically discrimination — but an employer who behaves unreasonably gives tribunals material from which inferences can be drawn.

Supreme Court · The modern reading

Efobi v Royal Mail Group Ltd [2021] UKSC 33

Refined Igen for the post-2010 statute: s.136 does not impose a formal "burden" on the claimant at stage 1 — the tribunal must consider all the evidence, from all sources (including the employer's own witnesses and documents), when deciding whether prima facie facts exist. Good news for litigants in person: hostile witness evidence and disclosure documents count towards your stage 1.

Supreme Court · The caution

Hewage v Grampian Health Board [2012] UKSC 37

The tribunal must not only consider whether discrimination could be inferred — it must be satisfied, on the whole case, that it actually occurred. The "could decide" test is not a rubber stamp: weak stage 1 evidence that is comprehensively rebutted will still fail. Lesson: treat stage 1 as the floor, not the ceiling, of your evidence gathering.

Your evidence plan

What actually shifts the burden

Evidence typeExampleStrength
Actual comparatorA named colleague without your characteristic, same role, treated measurably better for the same conductStrongest for direct discrimination
Hypothetical comparatorEvidence of how the employer treated others generally, used to construct how a comparator would have been treatedStrong, needs pattern evidence
Comments and remarksDated, recorded remarks linking the characteristic to the decision ("we need fresh blood", "you're emotional")Strong if contemporaneous
Timing sequenceDisclosure of pregnancy → adverse action within weeks; clean record → sudden "capability" processCorroborative — rarely enough alone
StatisticsPromotion or dismissal rates by sex, race, age across the organisationPowerful for indirect; requires data
Procedural anomaliesPolicy not followed for you but followed for others; investigation that ignored your witnessesCorroborative — feeds the inference

Use the comparator evidence worksheet to map each incident against a comparator, a date, a witness and a document — and use a SAR to obtain the internal documents that fill the gaps.

A quieter weapon

The questions procedure

Since 2014 the statutory discrimination questionnaire is gone, but its replacement is still powerful: write to the employer before filing your claim with focused questions — Who decided? On what criteria? What documents record the decision? How were others in the same situation treated?

  • The employer is not obliged to answer — but the tribunal may draw adverse inferences from evasive or absent replies (this survives the repeal; ACAS guidance confirms it).
  • Answers bind the employer later: an explanation given in February that changes by the hearing is stage-2 dynamite.
  • Keep questions factual and specific; rhetorical questions get ignored.
Mind the clock while you gather

Evidence gathering does not extend the three-month-less-one-day limit. Send the SAR and the questions early, and start ACAS early conciliation in parallel. The Tribunal Guide explains how the conciliation pause works.

In practice

Putting it into practice: six rules the appeal courts repeat

The principles above come from dozens of appeal decisions. Distilled, they give you six rules for building a discrimination claim that survives.

  • Tick the statutory boxes first. Direct discrimination is section 13 of the Equality Act 2010: less favourable treatment because of a protected characteristic. The tribunal's power to hear the claim comes from s.120, and the remedies — a declaration, compensation, and recommendations — from s.124. Frame your claim in those terms from the outset.
  • Establish your comparator. The comparator question is "at the heart of the case." Use a real colleague if one exists — but remember Wakeman v Quick: a hypothetical comparator (how someone without your characteristic would have been treated) is expressly permissible.
  • Plead every act, specifically. The EAT overturned a race discrimination finding because the tribunal relied on acts that had never been pleaded. List each incident separately: date, what happened, who was involved, and why it points to discrimination.
  • Build the inference. Direct evidence is rare — the EAT notes it is "the covert rather than the overt act" that usually provides evidence of discrimination. Tribunals can infer discrimination from a pattern: statistics, timing, inconsistencies in the employer's story, and how others were treated.
  • Use stereotyping as evidence. Comments revealing stereotypical assumptions about people with your characteristic can support a finding of direct discrimination — provided they are tied to the correct comparator analysis, not left to stand alone.
  • Anticipate their explanation. Once you establish the basic facts, the burden shifts — and the employer must prove, on the balance of probabilities, a non-discriminatory explanation. Rebut it in advance: an employer who can only show their process was fair has not answered the discrimination question (Zafar v Glasgow City Council).
If the tribunal gets it wrong

Tribunals must apply the established framework and give proper reasons for each issue (Meek v City of Birmingham DC). Where they fail, the EAT will send the case back. And at case management, a tribunal must not cut down the complaints you are allowed to pursue — restricting your claims risks denying access to justice (Dr Tarn v Hughes). Our Key Cases library covers the landmark authorities in plain English.